![]() EarlyBird Check-In® requires an additional fee. The travel agency will retain ownership of their GDS issued ticket even if EarlyBird is purchased directly with Southwest. If EarlyBird Check-In® is available, it can be purchased in Sabre, Amadeus, and Travelport GDS’s, Reservations booked in all other GDS’s can purchase EarlyBird on. Q: Will EarlyBird® purchases be available in the GDS? ![]() Q: Will there be fares and/or content available via Southwest directly but not in the GDS?Ī: Yes, Southwest will have some “direct fares” that are only available through one of our direct sales channels. Southwest does not allow any travel agency to openly distribute our content via any online platform directly to consumers. Q: Can an OTA or a Meta Search agency get access to Southwest?Ī: OTAs and Meta Search agencies are not being approved by SWA to get content through Travelport GDS nor any other GDS provider. Outside of the US you may access Southwest Airlines content via. Q: Will customers outside of US point of sale be given Southwest full GDS access?Ī: Southwest bookings can only be ticketed by ARC accredited agencies in the US, with USD currency only. Please note that content will only be made available to approved US-based agencies that are ARC accredited. If you have any questions about Southwest content please email for more information. Q: Who do I contact if I do not have access to Southwest content in the GDS or have questions? You will also now have the benefit of full ticket settlement via ARC. ![]() Q: Will all GDS systems benefit from Southwest full participation?Ī: While capabilities will differ between GDS providers, Southwest will make the same content available to Amadeus, Travelport and Sabre GDS’s. This a dvanced booking requirement may also be extended around the holiday season.Q: Where can I find Southwest’s ARC ticketing policies?Ī: Southwest’s ARC ticketing policies, as well as the associated Travel Agent Addendum, can be found here: There is a five-day advanced notice requirement for air, car, and hotel bookings. Yes! If a Cardmember uses their points on the More Rewards site to book a car rental, hotel stay, or travel on another airline, there are advanced booking requirements. CT Monday through Friday.ĭoes More Rewards require ad vanced notice for reservations? checking your Points balance, how to access your Rapid Rewards account on, password reset issues, when Points will post to your account, etc.) please contact Southwest Airlines Customer Relations at ( 855 ) - 234-4654 from 7:00 a.m. However, i f you have questions on your Rapid Rewards account (e.g. More Rewards also handles any orders, cancellations, returns, or exchanges with event tickets, “experience” awards, gift cards, and certificates using Rapid Rewards Points. You would contact More Rewards if you need to book or change a new reservation using Rapid Rewards Points for international flights on other carriers, car rentals, hotels, cruises, or travel packages. What types of questions does More Rewards handle? If you’re i nterested in signing up for a Southwest Rapid Rewards ® Credit Card, we invite you to complete an application here. CT Monday through Friday.Ĭan I redeem my Rapid Rewards Points through More Rewards if I’m not a Rapid Rewards Credit Cardmember ?Ī t this time More Rewards redemption options are only available for Cardmembers. More Rewards’ Customer Service can be reached at ( 800 ) 833-4861 from 7:00 a.m. ![]() How do I get in contact with More Rewards ? Cardmembers can use their points for merchandise, international flights on global carriers, hotel stays, rental cars, gift cards, and exclusive Cardmember experiences. More Re w a rds is a program exclusively for Rapid Rewards® Credit Cardmembers to redeem Rapid Rewards Points for items other than Southwest travel.
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